Proposed major workplace change to Quality Care Coordinator role
Thursday 11 December, 2025
Recently RSL Life Care advised the HSU of a proposed restructure of the Quality Care Coordinator role across its facilities in NSW and the ACT.
- RSL are proposing to change the prerequisites of the Quality Care Coordinator role, meaning only an experienced Registered Nurse can be appointed to the position. This will have a major impact on members who do not hold that qualification, but who are currently employed in that role.
- If you have been asked to attend a meeting about your role or have feedback about how this restructure will impact you, please contact your local delegate or HSU Organiser.
You have a right to:
- Take part in discussions about how these changes may affect your employment conditions;
- Give feedback on the proposed change and have it considered; and
- Get support and representation from your Union before you make any decisions.
It is important for union members to lead this discussion.
Please send your feedback to agedcare@hsu.asn.au with subject line RSL Restructure.
Everyone affected by these changes needs to be a union member. Members deserve to have control over their working lives. Tell your colleagues now is the time to join.
New members can join at www.hsu.asn.au/join or call 1300 478 679.
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